Frequently Asked Questions (FAQ)

How long is the shipping time?

Digital products like our eBooks will be sent directly to your inbox upon confirmation of order. It usually will not take longer than 24 hours. If you did not receive the product download link via email after 24 hours, kindly email to info@success-navigator.com for support.

Where can I get more valuable insights regarding how to be successful?

Stay up-to-date with our blog post where we share comprehensive insights from time to time. You can also follow our social media pages (Facebook, Instagram, Tiktok, LinkedIn) for more insightful contents, links to the social media pages will be at the end of this web page.

How may I refund my order?

Unfortunately, all sales of digital products like eBooks are final. Due to the digital nature of our products, once an eBook has been purchased and delivered, it cannot be returned, refunded, or exchanged. Digital products are considered non-tangible goods, meaning they cannot be returned in the same way as physical products. Once downloaded or accessed, the transaction is considered complete. Check out our Refund Policy to learn more.

What is the "Career Navigator" about and who is it for?

The "Career Navigator" is a comprehensive guide, consisting of an eBook, career roadmap, and essential resources designed to help fresh graduates and young professionals excel in their careers. It covers essential topics like preparing for success, starting strong in your first job, developing career skills, overcoming challenges, and advancing professionally.

This eBook is ideal for recent graduates, early-career professionals, and anyone navigating the transition from academics to the workplace. If you're looking for practical advice to build confidence and achieve career success, this eBook is for you.

What should I do if I encounter issues with downloading a product?

If you experience any problems with your download, please contact our support team immediately at info@success-navigator.com. We’ll aim to resolve the issue promptly.